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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

Troubleshoot LocalStorage Error with the Portal

  • Updated:

SeeClickFix's web portal uses your browser's local storage to perform certain tasks. If you are seeing an error message in one of our web portals, use the following information to troubleshoot.

 

Portal: Local Storage Unavailable

SeeClickFix's web portal uses your browser's local storage to perform certain tasks. If you are seeing an error message in one of our web portals that means you won't be able to:
  • Register a new SeeClickFix account
  • Sign in to an existing SeeClickFix account
  • Report a new request
  • Comment on an existing request  

 

It is possible that third-party cookies have been blocked in your browser and/or local storage has been disabled. Please enable these features to be able to use SeeClickFix's web portal and other features of our platform.  The following are example privacy/data pages for popular browsers, you may use your address bar to find them or you may navigate there via your browser's settings menu:
  • Firefox - about:preferences#privacy
  • Chrome - chrome://settings/cookies
  • Edge - edge://settings/content/cookies

 

SeeClickFix supports the current major version and one previous major version for Chrome, Firefox, Safari, and Microsoft Edge. We highly recommend utilizing one of these supported browsers. Beginning April 15, 2021, SeeClickFix platforms no longer support Internet Explorer 11.