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We are excited to announce the launch of updated product names, logos, and headers within our user interfaces as part of the CivicPlus® Solution Rebranding initiative. These changes mark the first step toward creating a cohesive and seamless user experience across all solutions in our portfolio. As part of this transition, users may notice minor design updates. While the functionality you rely on remains unchanged, we are in the process of updating screenshots and other resources on our Help Centers to reflect the new branding. We appreciate your patience and understanding as we work to complete these updates.

What does the "Post to Neighbors" category mean and how does it work?

  • Updated:

Our mission at SeeClickFix is to improve communities through transparency, collaboration, and cooperation. Our promotion of community involvement extends beyond local government and this is why we offer SeeClickFix to all areas with the use of Post to Neighbors.

 

To support this, SeeClickFix has two key approaches:

  • The SeeClickFix platform is built on our “Post to Community” feature. When creating requests on SeeClickFix, citizens can select the “Post to Community” request category to submit posts that can include miscellaneous city requests, volunteer outreach to help a neighbor, lost pet reports, and more!
  • Our open-source API, available to everyone, provides the ability for third parties to use our API to build their own solutions and send requests to SeeClickFix. When a third party sends requests to SeeClickFix, then we will categorize the requests under “Post to Community.”

 

What does "Post to Neighbors" or "Post to Community" mean?

It means that a report made using this category is being shared with your community, but there is no government or other organization that will be responsible for responding and resolving that issue. We encourage you to report issues using "Post to Neighbors" to begin conversations with your neighbors about how resolutions can be reached on these issues.